{"id":77,"date":"2026-07-23T19:59:18","date_gmt":"2026-07-23T19:59:18","guid":{"rendered":"https:\/\/preview.quartier.anpsthemes.com\/vita\/practitioners\/"},"modified":"2026-07-23T19:59:18","modified_gmt":"2026-07-23T19:59:18","slug":"practitioners","status":"publish","type":"page","link":"https:\/\/preview.quartier.anpsthemes.com\/vita\/practitioners\/","title":{"rendered":"Practitioners"},"content":{"rendered":"
Home<\/a>\/<\/span>First Visit & Insurance<\/span><\/div>

First visit<\/p>

Your first visit, explained<\/h1>

Know exactly what to bring and what happens \u2014 no surprises, no paperwork stress. Most patients are seen within 48 hours and we bill insurers directly.<\/p><\/div><\/div><\/div><\/div>\n\n

What to bring<\/h2>
<\/svg><\/span>Your insurance card<\/span><\/div>
<\/svg><\/span>Any doctor's prescription or referral<\/span><\/div>
<\/svg><\/span>Recent scans or reports, if you have them<\/span><\/div>
<\/svg><\/span>Comfortable clothing you can move in<\/span><\/div><\/div><\/div>

What happens<\/h2>
01<\/span>

Book in 60 seconds<\/h3>

Online or by phone \u2014 first appointments within 48 hours, at either clinic.<\/p><\/div><\/div>

02<\/span>

Assessment & diagnosis<\/h3>

45 minutes with your physio: history, movement tests and a diagnosis you understand.<\/p><\/div><\/div>

03<\/span>

Your recovery plan<\/h3>

Sessions in the clinic, exercises for home \u2014 with the right gear from our shop.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n

Insurance & billing<\/p>

We handle the paperwork<\/h2>

We bill most statutory and private insurers directly \u2014 bring your card and any prescription, and we'll take care of the rest. No referral needed for assessments, prevention or shop purchases.<\/p>

<\/svg>Direct billing with statutory & private insurers<\/span><\/svg>Clear self-pay pricing if you're not insured<\/span><\/svg>Card, invoice & contactless accepted<\/span><\/div><\/div>
We bill these insurers directly<\/div>
SANOVA<\/span>medis+<\/span>NovaCare<\/span>UNICA<\/span>Helvia<\/span><\/div>
Not listed? We'll still provide an itemised invoice you can submit to your insurer for reimbursement.<\/div><\/div><\/div><\/div><\/div>\n\n

FAQ<\/p>

Before your first visit<\/h2><\/div>
What happens at my first visit?<\/span>\u2212<\/i><\/summary>

Plan 45 minutes: we take your history, run movement tests, explain the diagnosis and start treatment \u2014 you leave with a written plan.<\/p><\/details>

Do you bill my insurance directly?<\/span>+<\/i><\/summary>

Yes. We bill most statutory and private insurers directly \u2014 bring your card and prescription, we handle the paperwork.<\/p><\/details>

Do I need a referral?<\/span>+<\/i><\/summary>

Not for assessments, prevention or shop purchases. For insurer-covered treatment plans, bring your doctor's prescription.<\/p><\/details>

Can I return a brace or support?<\/span>+<\/i><\/summary>

Unworn items: 30 days, free returns. Fitted braces can be exchanged for a different size within 14 days.<\/p><\/details>

How fast is shipping?<\/span>+<\/i><\/summary>

Orders before 15:00 ship the same day \u2014 free over \u20ac60. Or pick up at either clinic, usually ready within 2 hours.<\/p><\/details><\/div>

Book your first appointment<\/a><\/div><\/div><\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"no-title","meta":{"footnotes":""},"class_list":["post-77","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/preview.quartier.anpsthemes.com\/vita\/wp-json\/wp\/v2\/pages\/77","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/preview.quartier.anpsthemes.com\/vita\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/preview.quartier.anpsthemes.com\/vita\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/preview.quartier.anpsthemes.com\/vita\/wp-json\/wp\/v2\/comments?post=77"}],"version-history":[{"count":0,"href":"https:\/\/preview.quartier.anpsthemes.com\/vita\/wp-json\/wp\/v2\/pages\/77\/revisions"}],"wp:attachment":[{"href":"https:\/\/preview.quartier.anpsthemes.com\/vita\/wp-json\/wp\/v2\/media?parent=77"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}